Privacy Policy

Culture Intelligence by Trivium Group
Last Updated: March 3, 2026

1. Introduction

Culture Intelligence (“we,” “us,” or “our”) operates the Culture Intelligence platform, including the website, Slack bot, and web application (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, and billing details when you sign up.
  • Assessment Data: Responses submitted by candidates and team members through the Culture Intelligence Assessment.
  • Communications: Messages you send through Slack, email, or our web app when interacting with our team or bot.

Information Collected Automatically

  • Usage Data: Pages visited, features used, timestamps, and interaction patterns.
  • Device Information: Browser type, operating system, IP address, and device identifiers.
  • Cookies and Tracking: We use essential cookies to maintain session state and analytics cookies to improve the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process and deliver behavioral assessment results
  • Provide consulting and expert guidance (Professional and Enterprise plans)
  • Communicate with you about your account, updates, and support
  • Improve and develop new features for the Service
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in operating the Service (e.g., hosting, payment processing, analytics). These providers are contractually obligated to protect your data.
  • Within Your Organization: Assessment results are shared with authorized members of your organization as configured by your account administrator.
  • Legal Requirements: When required by law, subpoena, or legal process, or to protect our rights, safety, or property.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Assessment data is retained for the duration of your subscription. Upon account cancellation, we will delete or anonymize your data within 90 days, unless retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Data portability

To exercise these rights, contact us at privacy@triviumco.com.

8. Third-Party Links

The Service may contain links to third-party websites (e.g., Slack, Trivium Group). We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Children's Privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date above.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Culture Intelligence by Trivium Group
Email: privacy@triviumco.com
Website: https://triviumco.com